Selecting and Managing Patients for Telehealth Clinics


An example guide to selecting and managing patients that are considering or are actively utilizing telehealth technology to connect with their health care provider. The guide addresses patient selection and education, scheduling the telehealth visit, conducting the telehealth visit, and how to respond to potential emergencies that may arise during the visit. The guide also addresses how telehealth may change the patient/provider relationship and suggestions for minimizing potential impacts to the relationship.


Program designers and managers, and health care providers that will deliver care via telehealth technology.

Helpful Tips

This example focuses on use of videoconferencing and related technology to conduct a medical visit at a distance.

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