RPM Program Staff Roles and Responsibilities


This tool provides a comprehensive list of management and staff that may be involved in program design, implementation, and operation; the roles and responsibilities of these parties; and a sample organizational structure.


  • Telehealth project team members
  • Program management
  • Medical management
  • Compliance management
  • Operations management

Helpful Tips

The tool lists a full range of potential staff for an RPM program. Actual program staffing will vary depending on the scope of the RPM program.
  • Useful for focusing on effective senior management communication of support and commitment to a telehealth program.
  • Useful while identifying and assembling telehealth project team members.
  • Useful as a guide while considering the need to either hire or source external staffing resources.

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