Patient Engagement Guide

Description

Effective provider engagement strategies are critical to successful implementation of a RPM program and improved patient outcomes, increased provider satisfaction, and improved communication between patient and provider outside of the medical visit. Key action steps that facilitate meeting these goals include, making the case for remote patient monitoring, establishing appropriate workflows, adding value to providers’ practices, and building on providers’ trust.

Audience

Management team, Telehealth project team members

Helpful Tips

  • Describe how the RPM intervention produces results that are meaningful to the provider
  • Complement the RPM program to the staff’s normal workflow
  • Elicit provider and staff feedback, adjusting the RPM program through regularly scheduled discussions for continued program improvement
  • Leverage existing improvement programs where possible to take advantage of previous relationships.

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