mHealth Patient and Clinical Vignettes – Example


Vignettes provide an excellent vehicle to present patient issues, solutions, or outcomes and are useful for relating how a key program challenge for a mHealth program can be overcome. These narratives highlight the capacities of mHealth more effectively than simple statements or less-developed claims about “how mHealth changed my life.” Patient vignettes provide a means to monitor care, reinforce effective care, and inform improvements in care. Vignettes are also effective tools for marketing or promoting mHealth by showcasing the way patient monitoring improves care and leads to program growth, provider buy-in, and improved patient recruitment.

Vignettes can be used by organizations during the decision-making phase (e.g., when an organization is contemplating adoption of this technology), or as a template for a service delivery program to gather their own patients’ stories over the lifetime of a mHealth program. Providers can use video and vignettes to convey the patient experience and communicate the value of the technology in helping patients to better manage their chronic conditions.


  • Patients
  • Clinicians
  • Provider team
  • Program planners
  • Policy makers

Helpful Tips

  • Use patient vignettes in staff meetings to demonstrate positive program outcomes and build program buy-in.
  • To gather the most compelling vignettes for your program, collect patient stories in an ongoing manner--from program implementation through to program evaluation.

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