Evaluation and Performance Improvement: A Guide from the Care Transitions Technology Toolkit


A guide for designing and implementing an evaluation of a technology-enhanced care transitions program.


For organizations that want to evaluate technology-enabled care transitions programs in order to assess and improve program impact on health outcomes, costs, and experiences of care.

Helpful Tips

Results from an evaluation should inform one or more decisions. If no action will be taken in response to evaluation results, one must question whether the evaluation is necessary.

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