Change Management: A Guide from the Care Transitions Technology Toolkit


Change management refers to a set of basic tools or structures that are intended to help organizations adopt and assimilate change. Technology changes must be purposefully analyzed, managed, and monitored in order to maximize benefits and minimize the distractions and impacts of the change. Elements of change management include assessing the organization’s readiness for change, gaining stakeholder support for the change, and understanding and defining new staff roles and responsibilities, as well as training needs.


For organizations that have completed the program design and need to conduct an assessment of the organization’s current capacity to successfully implement care transitions technologies into practice and to identify any requirements to successfully manage change.

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